Last Updated: January 2026

1. Introduction

Welcome to the Privacy Policy of 1121ot ("we", "us", "our", "Platform"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our online gaming services, including our website at https://1121ot.cam and any associated mobile applications.

At 1121ot, we are committed to protecting your privacy and handling your personal data with the highest standards of security and transparency. We understand that trust is earned through consistent, responsible data practices, and this Privacy Policy is designed to help you understand exactly what information we collect, why we collect it, how we use it, and what rights you have regarding your data.

By creating an account, accessing our platform, or using any of our gaming services, you acknowledge that you have read, understood, and agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you must not use our services.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of 1121ot services.

2. Information We Collect

We collect various types of information to provide you with a secure, personalized, and legally compliant gaming experience. The information we collect falls into several categories:

2.1 Personal Identification Information

When you register for a 1121ot account, we collect:

  • Full Legal Name: As it appears on your government-issued identification document
  • Date of Birth: To verify you meet our minimum age requirement of 21 years
  • Residential Address: Your complete current address including street, city, province, and postal code
  • Email Address: For account communications, security notifications, and promotional messages
  • Mobile Phone Number: For account verification, security alerts, and customer support
  • Government-Issued ID: During KYC verification, we collect copies of your Indonesian KTP (Kartu Tanda Penduduk), passport, or driver's license
  • Selfie Photograph: A photograph of you holding your ID document for identity verification purposes

2.2 Financial Information

To process deposits and withdrawals, we collect:

  • Bank Account Details: Bank name (BCA, BRI, BNI, Mandiri, etc.), account number, and account holder name
  • E-Wallet Information: E-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) and registered phone number or account ID
  • Transaction History: Complete records of all deposits, withdrawals, bets placed, and winnings
  • Payment Method Preferences: Your preferred deposit and withdrawal methods

Important: We do not store full credit card numbers or CVV codes. Payment processing is handled by PCI-DSS compliant third-party payment processors who maintain their own secure systems.

2.3 Gaming and Usage Data

To provide gaming services and improve your experience, we automatically collect:

  • Game History: Details of all games played, bets placed, outcomes, and winnings
  • Account Activity: Login times, session duration, pages viewed, features used
  • Device Information: Device type (mobile, tablet, desktop), operating system, browser type and version
  • IP Address: Your Internet Protocol address for security monitoring and fraud prevention
  • Location Data: Approximate geographic location based on IP address (not GPS coordinates)
  • Cookies and Similar Technologies: Session cookies, preference cookies, analytics cookies (see Section 8 for detailed cookie information)

2.4 Communication Records

When you contact customer support, we retain:

  • Support Tickets: All inquiries submitted through live chat, email, WhatsApp, or in-app messaging
  • Call Recordings: If we introduce phone support in the future, calls may be recorded for quality assurance and training purposes (with your consent)
  • Chat Transcripts: Complete records of all customer support conversations

Data Security Commitment

All personal information collected by 1121ot is protected using 256-bit SSL encryption during transmission and AES-256 encryption at rest. Our servers are housed in secure data centers with 24/7 physical security, redundant power supplies, and comprehensive disaster recovery systems. Only authorized personnel with legitimate business need have access to your personal data.

3. How We Use Your Information

1121ot uses your personal information for the following legitimate business purposes:

3.1 Account Management and Service Provision

  • Creating and maintaining your gaming account
  • Processing your deposits, withdrawals, and gaming transactions
  • Displaying your account balance in Indonesian Rupiah (IDR)
  • Recording your game history and betting activity
  • Applying bonuses, promotions, and loyalty rewards to your account
  • Providing customer support and responding to your inquiries

3.2 Legal and Regulatory Compliance

  • Verifying your identity and age (21+ requirement) through KYC procedures
  • Complying with anti-money laundering (AML) regulations
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Responding to legal requests from law enforcement or regulatory authorities
  • Maintaining records as required by our gaming licenses and applicable laws
  • Enforcing our Terms & Conditions and investigating violations

3.3 Security and Fraud Prevention

  • Monitoring account activity for suspicious patterns or unauthorized access
  • Preventing duplicate accounts and bonus abuse
  • Protecting against cheating, collusion, and unfair gaming practices
  • Securing our platform against cyberattacks, DDoS attacks, and other security threats
  • Investigating disputes between players or between players and 1121ot

3.4 Marketing and Communications

  • Sending promotional offers, bonus notifications, and tournament announcements (with your consent)
  • Delivering transactional emails regarding deposits, withdrawals, and account status
  • Sending responsible gaming reminders and account security alerts
  • Conducting customer satisfaction surveys and gathering feedback
  • Personalizing your gaming experience based on your preferences and behavior

3.5 Platform Improvement and Analytics

  • Analyzing user behavior to improve website navigation and game selection
  • Testing new features and games with pilot user groups
  • Identifying technical issues and optimizing platform performance
  • Understanding popular payment methods to expand our banking partnerships
  • Generating aggregate statistics for internal business reporting (anonymized data)

4. How We Share Your Information

1121ot does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we do share your information with trusted service providers and partners under the following circumstances:

4.1 Payment Processors

We share necessary financial information with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals. These partners are bound by strict confidentiality agreements and may only use your data to facilitate transactions.

4.2 Game Providers

When you play games from Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and other suppliers, we transmit necessary gaming data (player ID, bet amounts, game outcomes) to these providers. Game providers do not receive your full personal information and are contractually prohibited from using player data for purposes other than game provision.

4.3 Customer Support Partners

Our customer support team may use third-party ticketing systems and CRM platforms to manage support inquiries. These systems may store your communications and account details. All partners sign data protection agreements requiring them to handle your information securely.

4.4 Regulatory and Legal Authorities

We may disclose your information to law enforcement agencies, courts, regulatory bodies, or government authorities when:

  • Required by applicable law or legal process (court orders, subpoenas)
  • Necessary to investigate suspected illegal activity or Terms violations
  • Required by our gaming licenses or regulatory obligations
  • Essential to protect the rights, property, or safety of 1121ot, our players, or the public

4.5 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email and prominent website notice before any such transfer, and the acquiring entity will be required to honor this Privacy Policy.

4.6 Analytics and Advertising Partners

We use analytics services (such as Google Analytics) to understand how users interact with our platform. These services may use cookies and similar technologies to collect usage data. We may also work with advertising partners to display targeted advertisements, but we do not share personally identifiable information with advertisers.

Data Type Shared With Purpose
Financial Information Banks & E-Wallets Process deposits and withdrawals
Gaming Activity Game Providers Deliver game services and track outcomes
Support Inquiries CRM Systems Manage customer service tickets
Usage Data Analytics Services Improve platform performance
All Data (if required) Legal Authorities Comply with legal obligations

5. Data Retention

1121ot retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and business requirements.

5.1 Active Account Data

While your account remains active, we retain all personal information, gaming history, and transaction records to provide ongoing services and ensure compliance with gaming regulations.

5.2 Closed Account Data

After you close your account, we retain your personal data for:

  • 7 years: Financial transaction records (required by anti-money laundering regulations)
  • 5 years: KYC verification documents and identity records (regulatory compliance)
  • 3 years: Gaming history and betting records (license requirements and dispute resolution)
  • 1 year: Marketing preferences and communication logs (business records)

5.3 Legal Holds

If your account is subject to ongoing investigation, legal proceedings, or dispute resolution, we will retain relevant data until the matter is fully resolved, regardless of standard retention periods.

5.4 Data Deletion

Once retention periods expire and there are no ongoing legal or business reasons to retain your data, we securely delete or anonymize your information using industry-standard data destruction methods.

6. Your Privacy Rights

As a 1121ot player, you have the following rights regarding your personal information:

6.1 Right to Access

You may request a copy of all personal information we hold about you. We will provide this information in a structured, commonly used, machine-readable format within 30 days of your request.

6.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections. Most account details can be updated directly through your account settings. For changes to verified information (name, date of birth), please contact customer support with supporting documentation.

6.3 Right to Erasure

You may request deletion of your personal data, subject to legal and regulatory retention requirements. We cannot delete data that we are legally required to retain for anti-money laundering compliance, license obligations, or ongoing legal matters.

6.4 Right to Restrict Processing

You may request that we limit how we process your data, for example by requesting that we stop sending marketing communications while maintaining your account.

6.5 Right to Data Portability

You have the right to receive your personal data in a portable format and to transmit that data to another service provider without hindrance from 1121ot.

6.6 Right to Object

You may object to processing of your data for direct marketing purposes at any time by clicking unsubscribe links in emails or adjusting communication preferences in your account settings.

6.7 Right to Withdraw Consent

Where we process your data based on consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact: [email protected]

Data Subject Requests

To request access to your data, request corrections, or exercise any other privacy rights, email [email protected] with "Privacy Request" in the subject line. Include your full name, account username, and registered email address. We will verify your identity before processing any privacy-related requests and respond within 30 days.

7. Security Measures

1121ot employs comprehensive technical and organizational security measures to protect your personal information:

7.1 Encryption

  • Data in Transit: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption
  • Data at Rest: All stored personal data is encrypted using AES-256 encryption
  • Password Protection: User passwords are hashed using bcrypt with unique salts

7.2 Infrastructure Security

  • Servers hosted in Tier 3+ data centers with 24/7 physical security and biometric access controls
  • Network firewalls, intrusion detection systems, and DDoS protection
  • Regular security audits and penetration testing by independent cybersecurity firms
  • Automated backup systems with geographically distributed redundancy

7.3 Access Controls

  • Role-based access control (RBAC) limiting employee access to personal data based on job function
  • Multi-factor authentication required for administrative system access
  • Comprehensive audit logging of all access to personal data
  • Mandatory security training for all staff handling personal information

7.4 Incident Response

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours via email and provide details of what data was affected, actions we have taken, and steps you should take to protect yourself.

8. Cookies and Tracking Technologies

1121ot uses cookies and similar tracking technologies to enhance your gaming experience and collect usage data. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

8.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functionality like maintaining your login session and processing transactions. You cannot opt out of these cookies.
  • Preference Cookies: Remember your settings such as language preference, theme selection, and favorite games.
  • Analytics Cookies: Collect information about how you use our platform to help us improve navigation and features.
  • Marketing Cookies: Track your interaction with promotional content to deliver relevant offers.

8.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain platform features.

9. Children's Privacy

1121ot's services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we discover that we have inadvertently collected data from a minor, we will immediately delete such information and permanently close the associated account.

Parents and guardians should monitor their children's online activities and ensure minors do not have access to online gambling platforms. If you believe a minor has created an account or provided information to 1121ot, please contact us immediately at [email protected].

10. International Data Transfers

1121ot operates internationally and may transfer your personal data to servers located outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place, including:

  • Transferring data only to jurisdictions with adequate data protection laws
  • Implementing standard contractual clauses approved by data protection authorities
  • Requiring all international service providers to maintain equivalent data protection standards

All data transfers comply with applicable international data protection regulations.

11. Changes to This Privacy Policy

1121ot reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated via:

  • Email notification to your registered address
  • Prominent notice on our website homepage
  • In-app notification upon your next login

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when this policy was most recently revised. Your continued use of 1121ot services after notification of changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected] (for privacy inquiries, use subject line "Privacy Request")
  • Live Chat: Available 24/7 through your account dashboard
  • WhatsApp: +62 812-XXXX-XXXX

Our customer support team is available in English and Bahasa Indonesia 24 hours a day, 7 days a week. We will respond to all privacy-related inquiries within 30 days.

Privacy Commitment

By using 1121ot services, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. We are committed to protecting your privacy and handling your data responsibly at all times.

256-Bit Encryption

Bank-level SSL encryption protects all data transmission and storage, ensuring your information remains secure.

No Data Selling

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Full Data Control

Access, correct, or delete your personal data at any time through your account settings or by contacting support.

Questions About Your Privacy?

Read our FAQ for common questions or contact our support team for personalized assistance regarding your data.